Refund policy

Returns and Exchanges
We do not accept returns or exchanges for any reason.

Damages and Issues
Please inspect your order when it arrives. If your item is defective, damaged, or the wrong item, contact us within 5 business days of delivery and we will reprint it for free.

To start a claim, email photos of the issue, along with your order number, to cs@rebelcreekprinting.com. We can’t evaluate a claim without photo proof.

What’s Not Covered
We can’t offer a free reprint for:

• Color variations, including differences between your screen and the printed transfer
• Orders submitted incorrectly (wrong size, quantity, or file)
• Artwork submitted with a white background

Refunds
If the error was ours, we’ll refund you in full with no fee. If the issue was not caused by Rebel Creek Printing and you request a refund, a 15% processing fee will be deducted from the refund amount to cover payment processing and order handling costs.

For any questions, contact us at cs@rebelcreekprinting.com.